These terms govern your use of I Do (the “Service”), a wedding planning application operated by SR Studio Apps Ltd, a company registered in England and Wales (company number 17330448), trading as “I Do”.
By creating an account or using the Service, you agree to these terms. If you do not agree, please do not use the Service. Please also read our Privacy Policy, which explains how we handle your data.
You must be at least 18 years old to use the Service. By using it, you confirm that you are.
You are responsible for keeping your account credentials secure and for everything that happens under your account. Tell us promptly if you believe your account has been compromised.
The Service helps you plan a wedding. It provides tools for budgeting, guest management, supplier tracking, and document storage, together with Iris, an AI planning assistant.
You may connect optional Google services — Drive and Calendar — to extend what the Service can do for you. These connections are entirely optional, and the Service works without them. What each connection permits is described in our Privacy Policy.
Everything you put into the Service — your planning data, documents, photographs, guest list, and conversations with Iris — remains yours. We claim no ownership of it.
You grant us a limited licence to store, process, and display your content solely in order to provide the Service to you. This licence ends when you delete the content or your account, save where we are required to retain something by law.
You are responsible for the content you upload, and for having the right to upload it. Where you enter information about other people — your guests, your suppliers — you confirm you are entitled to do so.
You agree not to:
We may suspend or close an account that breaches these terms. Where it is reasonable to do so, we will tell you first and give you a chance to put it right.
Iris is an AI assistant, powered by Google Gemini. She is designed to be helpful, careful, and honest about what she does not know.
Iris offers assistance, not professional advice. What she says about costs, suppliers, timings, contracts, or anything else is guidance to help you think, not financial, legal, or professional advice, and it may be incomplete or wrong. Always check anything that matters — a contract, a payment, a legal requirement — for yourself, and seek professional advice where appropriate.
Decisions about your wedding are yours. We are not responsible for the acts, omissions, pricing, or quality of any supplier you find, contact, or engage.
Some features require a paid subscription or pass. Prices are shown before you buy. Payment is handled by Stripe; we never see your card details.
Subscriptions renew automatically at the end of each billing period unless you cancel beforehand. You can cancel at any time from your account settings. Cancellation takes effect at the end of the period you have paid for — you keep access until then.
Your right to cancel within 14 days. Under the Consumer Contracts Regulations 2013, you have the right to cancel within 14 days of purchase and receive a refund. If you ask us to begin providing the Service immediately, and you then cancel within the 14 days, we may deduct a proportionate amount for the period you had access. To exercise this right, email legal@say-ido.co.uk.
Outside that period, payments are non-refundable unless the law requires otherwise, or we decide otherwise at our discretion. If we materially reduce what the Service does during a period you have paid for, contact us and we will put it right.
We may change our prices. Any change will apply from your next billing period, and we will tell you before it takes effect.
If your subscription ends — because you cancel, or because a payment fails — you lose access to the paid features of the Service. That is all you lose.
Your Iris HQ folder is in your own Google Drive, and it stays there. Your documents, your spreadsheets, your contracts, and the durable record of your planning belong to you and live in your Google account. We do not delete them, lock them, or hold them back. You will not need us in order to read your own wedding.
You may also ask us at any time to delete your account and the data we hold in our own systems. See the Privacy Policy for how.
We work to keep the Service available and working properly, but we do not guarantee that it will be uninterrupted or error-free. We may occasionally suspend it for maintenance, and we will try to give notice where we reasonably can.
The Service depends on third-party providers, including Google. If one of them is unavailable, part of the Service may be too.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited.
Subject to that: we are responsible for loss you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for loss that is not foreseeable, nor for business losses — the Service is supplied for personal use.
Where we are liable, our total liability to you is limited to the greater of the amount you have paid us in the twelve months before the claim, or £100.
Your statutory rights as a consumer are unaffected by these terms.
The Service, its design, its software, and its written content belong to us or our licensors. You may use the Service, but you may not copy, modify, or redistribute it.
Documents the Service generates for you — your spreadsheets, your folios, your planning record — are yours to use as you wish.
You may stop using the Service and close your account at any time.
We may end or suspend your access if you materially breach these terms, if we are required to by law, or if we discontinue the Service. If we discontinue the Service, we will give you reasonable notice and refund any period you have paid for and not used.
We may update these terms. If a change materially affects you, we will tell you by email or in the Service before it takes effect. Continuing to use the Service after that means you accept the updated terms. The date at the top shows when they last changed.
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland, you may bring proceedings in your own courts.
If something goes wrong, please tell us first — most things are quicker to fix by email than by lawyers. Write to legal@say-ido.co.uk.